EDUCATION

Syracuse University, Syracuse, NY
PhD, Inforamtion Science, In Progress (started 2019)

Supervisor: Bryan Semaan


Royal Holloway, University of London, Egham, England

Masters of Science, December 2018

Media Power and Public Affairs

Supervisor: Sofia Collignon

Thesis: '#youtcanttweetwithus: The Impact of Hashtag Text on Community Formation within Social Movements Online,

University of Vermont, Burlington, Vermont

Bachelor of Arts, May 2010  

History and Political Science

RESEARCH

EXPERIENCE

Syracuse University, Syracuse, NY
School of Information Sciences, Human Centered Computing and Design (HCC+D) Lab

Supervisor: Bryan Semaan
 

University of Vermont, Burlington, Vermont

Department of Political Science,

Supervisor:  Anthony Gierzynski

PROFESSIONAL EXPERIENCE

RoundPoint Mortgage Servicing Corp., Charlotte, NC

Business Writer, 2018-present

Responsibilities include business writing, research expertise, and knowledge of mortgage servicing process. 

Shafesbury Films, Inc., Toronto, Ontario, Canada

Creative Consultant “Carmilla”, Social Media Writer, Series Story Editor, 2014-2017


Wrote and curated content generating 70+ million views for client campaign - working on an international creative team. Campaign spanned four seasons of YouTube content, one podcast season, and one film; as well as short YouTube videos, Twitter, Tumblr and Facebook campaigns. 

Wells Fargo Bank, N.A., Fort Mill, SC  

Business Support Associate, 2012-2017 


Responsibilities included management of bankruptcy and foreclosure risk-based compliance testing program for a team of 25 individuals from diverse backgrounds, as well as technical writing.

PUBLICATIONS